What is how to retract an email in outlook?

Retracting an Email in Outlook

The ability to retract or recall an email in Outlook depends on several factors, primarily whether both the sender and recipient are using Microsoft Exchange or Microsoft 365 within the same organization.

  • Prerequisites: The most important factor is that both you and the recipient must be using an Exchange or Microsoft 365 account within the same organization. Recalling emails sent to external addresses (e.g., Gmail, Yahoo) is generally not possible.

  • How to Attempt a Recall:

    1. Open the sent message you want to recall. Find the email in your <a href="https://www.wikiwhat.page/kavramlar/Sent%20Items%20Folder">Sent Items Folder</a>.
    2. Double-click to open the email in a separate window (not just the Reading Pane).
    3. Go to the Message tab. If you don't see the message tab, check if you opened it as a separate window.
    4. In the Move group, click Actions, and then click <a href="https://www.wikiwhat.page/kavramlar/Recall%20This%20Message">Recall This Message</a>.
    5. Choose whether you want to delete unread copies of the message or delete unread copies and replace them with a new message.
    6. Select the "Tell me if recall succeeds or fails for each recipient" check box if you want to receive a notification about the success or failure of the recall.
    7. Click OK.
  • Success Factors:

    • The recipient hasn't opened the message.
    • The recipient is using Outlook.
    • The recipient's Outlook is running. If the recipient's Outlook is not running, the recall will not work until it is opened, and the recipient may read the message before the recall takes effect.
    • The message is in the recipient's inbox. If the message has been moved to another folder, the recall will fail unless a specific option (which is rarely used) is enabled to allow recall from any folder.
  • Recall Failure: If the recall fails, the recipient will receive a message indicating that you attempted to recall the original email.

  • Important Considerations: Email recall is not foolproof and is often unreliable. It's better to carefully review emails before sending them to avoid the need for recall.